Frequently Asked Questions

Where are ClimateMaster units manufactured?

All of ClimateMaster’s 610,000 square feet in facilities operate in Oklahoma City, Oklahoma, which means ClimateMaster units are manufactured in the United States using American labor. While the trend nationally is to outsource labor outside the United States, ClimateMaster has made the commitment to remain proudly American made.

Where does ClimateMaster acquire component parts?

To produce a quality unit, you have to start with quality components. ClimateMaster’s Purchasing Department is relentless in its search for the best components for our products – while securing these components at prices that keep costs low. Any new component must go through a grueling testing phase before it ever sees the production line. Working closely with vendors and their engineers, we continually find new ways to not only improve our units, but to ensure component quality as well. Sister companies like KOAX, who produce our coaxial heat exchangers, allow ClimateMaster to provide components specifically designed for our applications.

Have ClimateMaster units won awards?

ClimateMaster leads the industry in product awards and certifications. From 100% Air-Conditioning, Heating and Refrigeration Institute (AHRI) performance ratings to industry awards for innovation, ClimateMaster applies cutting-edge technology to every product we design and manufacture. ClimateMaster’s Tranquility® 30 Series has won multiple awards and is widely accepted as a leader in the industry. You know you are doing great things when a lot of people tell you so.

Does ClimateMaster test its units?

ClimateMaster has one of the largest testing facilities of any water-source heat pump manufacturer including the reverberant, ISO 3741 Certified sound testing room in the industry. Innovation and product improvements are a mainstay of the ClimateMaster Engineering Lab. Our people are what make the difference in the development of superior products in a timely manner. Our certified facility has seven automated test cells capable of testing a wide variety of unit types under varying conditions. These cells are capable of producing data twenty-four hours a day, seven days a week.The development time of equipment is significantly reduced allowing ClimateMaster Engineers and Lab Technicians to spend more time on the actual development process. This team effort has allowed us to maintain a high degree of competence in our industry. Our test cells and test equipment are calibrated and certified periodically, per recognized industry standards, to ensure the data is accurate and repeatable. In addition to testing new concept units, the lab continually audits production units throughout the year to ensure quality performance and reliability.

Is ClimateMaster associated with anyone in your industry?

ClimateMaster works closely with the International Standards Organization (ISO), the American Society of Heating, Refrigerating, and Air Conditioning Engineers (ASHRAE), and the Electrical Testing Laboratories (ETL), to insure that our equipment not only meets the highest performance standards, but meets the highest industry standards as well. ClimateMaster has celebrated many consecutive years of 100% success rate in AHRI’s performance certification program. An uncommon feat in the industry, this is a testament to the craftsmanship, design, and construction of every ClimateMaster unit.