A geothermal or "ground-source" heat pump is an electrically powered device that uses the natural heat storage capacity of the Earth and its groundwater to heat and cool your home or business at extremely high efficiency.
Traditional systems use outside air; geothermal heat pumps use the constant temperature of the Earth as the exchange medium. Using refrigeration, the system removes heat energy stored in the Earth and transfers it into your home. It can provide heating, cooling, and—if supported—hot water.
Heat is extracted through a liquid medium (water or anti-freeze) circulated in underground open or closed "earth loops." In the winter, heat is pulled from the ground into your home. In the summer, the process reverses: indoor heat is extracted from your home and returned to the Earth.
No. The same loop works for both. A mechanism inside the unit reverses the flow of heat when you switch between heating and cooling.


Pond/Lake Geothermal Loop
iGate® serves as the "brains" of the system, enabling two-way communication between the thermostat and the heat pump. It analyzes sensors to determine how to operate for optimal comfort, efficiency, and long-term reliability.
Yes. Water-to-water heat pumps, such as our Tranquility Water-to-Water Series, heat water instead of air to provide comfortable radiant floor heating.
Yes. By using a factory-installed Hot Water Generator (HWG), you can save up to 50% on your water-heating bill by pre-heating your tank water.

Example of an open-loop geothermal system
Yes. Split systems can be added to existing furnaces to create a dual-fuel system. The heat pump acts as the main source, with the furnace providing supplemental heat only in extreme cold.
In most cases, yes. A contractor can determine whether minor modifications are needed to meet the new system's requirements.
While the upfront cost is higher than a conventional system, the payback period is typically only three to five years due to energy savings. Additionally, state and local tax credits (including the 30% federal credit) significantly reduce the initial investment.

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