Who is ClimateMaster?
ClimateMaster emerged from the marriage of several water-source heat pump companies in a blending of strengths to form a focused organization. For over 50 years, we have been focused on enhancing business and home environments around the world. Our mission as the world’s largest and most progressive leader in the water-source and geothermal heat pump industry reveals our commitment to excellence - not only in the design and manufacture of our products, but in our people and services.
Made in the USA
All of ClimateMaster’s 610,000 square feet in facilities operate in Oklahoma City, Oklahoma, which means ClimateMaster units are manufactured in the United States using American labor. While the trend nationally is to outsource labor outside the United States, ClimateMaster has made the commitment to remain proudly American made.
ClimateMaster Design
From concept to product, ClimateMaster’s Integrated Product Development Team brings a fusion of knowledge and creativity that is unmatched in the industry today. Drawing from every aspect of our business: Engineering, Sales, Marketing, and Manufacturing, our Development Team has created some of the most advanced, efficient, and versatile products available.
Innovation, Concept, Needs
Great products are born from necessity. Whether it is a need to reduce sound, fit in a smaller space, make easier to service, achieve better efficiencies, or due to changing technologies, or new government regulations, ClimateMaster leads the industry in advancing the form, fit and function of water-source and geothermal heat pumps. Our Design Team continually strives for even the slightest improvement to our products. It is this continual drive for excellence that sets ClimateMaster apart from all other manufacturers.
Start to Finish
At ClimateMaster, every product development project begins with a comprehensive set of specifications. These specifications are a culmination of input from the market, a specific need, or a number of other factors. From these detailed specifications, prototypes are constructed and testing begins. After a rigorous testing period in ClimateMaster’s own state-of-the-art lab facility, the data is compared to the project specifications. Once the Design Team is satisfied that all of the specs are met, the unit is sent to the Production Department for pilot runs. After the pilot runs are completed, unit literature is finalized and the product is released to the marketplace.
ClimateMaster Production
Innovative products demand innovative manufacturing processes. ClimateMaster’s integrated production process combines every aspect of the manufacturing of our equipment into an organized, balanced, and controlled whole. 
Fabrication
Every sheet-metal component of a ClimateMaster unit is produced in our Fabrication Department. Panels are precisely constructed of galvanized or stainless steel using computerized cutting, punching, and forming equipment. This precise fabrication means a tighter fit that makes for a more solid unit and reduced vibration, which equals reduced noise. On certain series, a polyester powder coating is then applied to increase corrosion resistance and enhance the look of the unit. The final step is the addition of fiberglass insulation to the inside as an additional layer of sound deadening. This insulation meets stringent NFPA regulations, and includes antibacterial material.
Assembly
ClimateMaster’s 610,000 square foot facilities use the most stringent quality control standards in the industry. Each unit is assembled under the close supervision of our Integrated Process Control System or Procix. This multi-million dollar computer system watches each unit as it comes down the assembly line. In addition, our Quality Department is stationed on each line and performs random audits not only on the units, but also on component parts. All component parts must pass each and every quality checkpoint before a unit is packaged and shipped. These systems and processes are maximized due to the comprehensive and ongoing training every employee receives from the date they are hired.
Component Parts
To produce a quality unit, you have to start with quality components. ClimateMaster’s Purchasing Department is relentless in its search for the best components for our products - while securing these components at prices that keep costs low. Any new component must go through a grueling testing phase before it ever sees the production line. Working closely with vendors and their engineers, we continually find new ways to not only improve our units, but to ensure component quality as well. Sister companies like KOAX, who produce our coaxial heat exchangers, allow ClimateMaster to provide components specifically designed for our applications.
ISO 9001:2008 Certification
International Organization for Standardization (ISO) is a network of the national standards institutes of over 150 countries, on the basis of one member per country, with a Central Secretariat of Geneva, Switzerland, that coordinates the system. ISO is a non-governmental organization that occupies a special position between the public and private sectors whose goal is to create, maintain, and improve standards worldwide. ISO standards contribute to making the development, manufacturing, and supply of products and services more efficient, safer, and cleaner. ISO certification demonstrates ClimateMaster’s commitment to quality and continuous improvement.
ClimateMaster Awards
ClimateMaster leads the industry in product awards and certifications. From 100% Air-Conditioning, Heating and Refrigeration Institute (AHRI) performance ratings to industry awards for innovation, ClimateMaster applies cutting-edge technology to every product we design and manufacture.
ClimateMaster’s Tranquility® 30 Series has won multiple awards and is widely accepted as a leader in the industry. You know you are doing great things when a lot of people tell you so.
Engineering Lab Facilities
ClimateMaster has one of the largest testing facilities of any water-source heat pump manufacturer including the reverberant, ISO 3741 Certified sound testing room in the industry. Innovation and product improvements are a mainstay of the ClimateMaster Engineering Lab. Our people are what make the difference in the development of superior products in a timely manner. Our certified facility has seven automated test cells capable of testing a wide variety of unit types under varying conditions. These cells are capable of producing data twenty-four hours a day, seven days a week. The development time of equipment is significantly reduced allowing ClimateMaster Engineers and Lab Technicians to spend more time on the actual development process. This team effort has allowed us to maintain a high degree of competence in our industry. Our test cells and test equipment are calibrated and certified periodically, per recognized industry standards, to ensure the data is accurate and repeatable. In addition to testing new concept units, the lab continually audits production units throughout the year to ensure quality performance and reliability.
Industry Affiliations and Associations
ClimateMaster works closely with the International Standards Organization (ISO), the American Society of Heating, Refrigerating, and Air Conditioning Engineers (ASHRAE), and the Electrical Testing Laboratories (ETL), to insure that our equipment not only meets the highest performance standards, but meets the highest industry standards as well. ClimateMaster has celebrated many consecutive years of 100% success rate in AHRI’s performance certification program. An uncommon feat in the industry, this is a testament to the craftsmanship, design, and construction of every ClimateMaster unit.
Customer Service
ClimateMaster has gone to great lengths to meet our customers’ business-to-business needs. ClimateMaster provides great products and our customer support is second to none. Our highly trained and experienced Customer Service Department is available to assist you. Visit our online Business Center or contact Tech Services for any information you may need.
climatemaster.com
Our web site has become the central hub for all of our customers’ information needs. Current literature, specifications, presentations, and other resources are readily available in an intuitive, easy-to-navigate format. At the click of a mouse, our new online Business Center allows you to check the status of your orders, lookup sales history, manage contact information, and even order literature, accessories, and equipment. Combined with our unique EZ-ORDER software, we take all the effort and guesswork out of unit orders.
Engineering Design Specifications
Advanced units need advanced specifications. ClimateMaster’s new Engineering Design specifications provide the most detailed information for your next project.
Literature
At ClimateMaster, innovation never sleeps. As new advances are made, and new products are released, the need for accurate literature becomes critical. Every piece of technical literature that ClimateMaster produces is printed in our state-of-the-art on-demand printing facility. What this means is that we print only the literature we need at the time we need it. This ensures that only the most current and accurate data is in the field.
Shipping
When you need that critical service part or piece of literature for your next presentation, you may rest assured that ClimateMaster has a shipping option for you. Networked with a variety of carriers, we provide fast and reliable shipping to anywhere in the world.
The Future of ClimateMaster
Our long history of innovation has paved the way for future endeavors with a solid platform of success. Growing markets in Europe and Asia demand a different way of not only manufacturing our products, but also successfully marketing them. Government regulations have phased out R-22 refrigerant at the beginning of 2010 paving the way for new HFC-410A, a much more environmentally friendly refrigerant. In looking ahead, we continually strive for better processes, better designs, and better innovations that will keep ClimateMaster as the global leader in water-source and geothermal heat pumps.
Advantage Exclusives
Being a leader in innovation, ClimateMaster brings industry firsts, as well as industry exclusives, to our family of products.
Controls
ClimateMaster offers two levels of solid-state digital controls; the CXM and DXM control board.
CXM
Our standard CXM control board comes programmed with ClimateMaster’s Unit Performance Sentinel (UPS) which monitors unit performance and notifies the owner of potential unit problems before a lockout occurs. Additionally, the CXM’s eight standard safeties protect the unit from damage.
• Anti-Short Cycle
• Low Voltage
• High Voltage
• High Refrigerant Pressure
• Low Refrigerant Pressure (Loss of Charge)
• Air Coil Low Temperature
• Water Coil Low Temperature
• Condensate Overflowa
DXM
Our enhanced controls option, the DXM control board offers all of the advantages of the CXM board but adds the following additional features:
• Multi-Stage Operation
• Night Setback with Override
• Emergency Shutdown
• Reheat Control
• Boilerless Electric Heat
DDC Controls
Factory mounted LONWorks or Multi-ProtoCol (MPC) DDC controllers are an available option on all ClimateMaster products. These controllers give owners the ability to implement a variety of building automation systems such as BACnet, ModBus, and Johnson N2. Through a web enabled PC, individual units, unit zones, and entire building systems can be monitored and controlled with the click of a mouse. The systems provide unit status, set-point control, performance curves, and fault indications.
Configurations
No other manufacturer provides as many size, performance, configuration, and cost options as the ClimateMaster family of products offers. From our smallest horizontal unit in the TCH-006, to our largest vertical in the TLV-300, to our Rooftop Series with available 100% make-up air (when mated with the Rx ERV), to the vertical stack, console, water-to-water, and two-stage Tranquility 30
®, we have a unit to fit your application.
Sound
Prior to the adoption of the 260-2000 sound standard there had been no standard for the evaluation of water-source heat pump sound performance. Also, those manufacturers who did generate and publish their own sound data, did so in their own labs making it difficult to have the data independently certified and accurate comparisons were therefore, impossible. Now that a standard has been established, it is critical to compare the data correctly. If data from two manufacturers is compared using different test procedures, results are not comparable. ClimateMaster has tested its product line for both ducted discharge and free inlet air combined with case radiated tests. Comfort has never been so quiet with our intelligent sound design. Our products use a variety of technologies to maintain our lead as the quietest units in the industry.
Dual Level Vibration Isolation
ClimateMaster units use an exclusive double isolation compressor mounting system. This dual level isolation deadens vibration and provides quiet operation.
Torsion-Flex Blowers
Blower motors, on select models, are mounted with a unique torsion-flex mounting system which not only allows for easy service, but also reduces vibration from the blower motor during operation.
Ultraquiet
ClimateMaster’s optional additional sound suppression package enhances our already excellent sound performance through the use of dual density acoustical insulation and other strategically placed sound attenuating materials. No other manufacturer’s mute package comes close to matching the performance of the UltraQuiet package.
Coated Water and Air Coils
All ClimateMaster water-source heating and cooling systems are available with a coated air-coil option. E-Coated or Powder Coated water coils are standard on all products. This process provides years of protection against coil corrosion from airborne chemicals resulting from modern building material outgassing and most airborne environmental chemicals. In fact, ClimateMaster’s exclusive coated air-coils enhance corrosion protection to nearly 20 times that of a traditional uncoated coil.*
*Test based upon ASTM B117 Salt Spray test hours.
Climadry™ Reheat
Continuing to lead the industry in IAQ (Indoor Air Quality) solutions, select ClimateMaster units are available with an innovative method (patented) of reheating the air. The ClimaDry™ microprocessor-controlled option will automatically provide 100% reheat by adjusting the amount of reheat capacity based upon supply air temperature. This new approach to reheat provides dehumidified, neutral temperature supply air, while eliminating the problem of overcooling the space when loop temperatures drop. All components are internal to the unit,
saving space and keeping installation costs low.
A simple humidistat or dehumidistat control activates the option.
Voltages
ClimateMaster units are available in a wide variety of commercial voltages, providing maximum flexibility in building design. Available voltages are as follows:
• 208-230/60/1
• 208-230/60/3
• 265/60/1
• 460/60/3
• 575/60/3
* Not all units are available with every voltage combination shown above.
Accessories
ClimateMaster offers a complete line of accessories to complete any project, including hoses, thermostats, valves, pumps, fittings, controllers, sensors, filters and more.
